SALES & CUSTOMER SERVICE REPRESENTATIVE
Duties and Responsibilities
Promptly welcome customers when they arrive with a professional and courteous manner
Assist guests with food and nutritional menu inquiries and making helpful menu suggestions based on guest preferences and dietary needs
Accurately input orders through the POS system and carefully process payments while handling cash and interact transactions
Acquire strong knowledge of all Butternut products and corresponding dietary information
Restock baked goods counter, display fridge, and retail shelves according to merchandizing training and company standards
Assist with wholesale packing and operations
Receive orders and confirm receipt and check quantities of each invoiced item that is delivered
Communicate with the Front of House Manager and Kitchen Manager to provide a seamless experience for customers
Check for quality assurance of all products being sold including retail and wholesale
Ensure that all opening and closing duties of the bakery are completed correctly and that cleanliness and maintenance are maintained daily
Maintain inventory system for front of house supplies, retail goods, and baked goods
Assist with dishwashing and kitchen cleanliness and supporting other team members when needed
Qualifications
Excellent communication skills; ability to communicate effectively, respectfully and work well with others in a team based environment
Exceptional time management and organizational skills
Ability to multi-task in a fast paced environment
Availability to work weekends and holidays as required
Ability to stand for 8-9 hr shifts and to safely lift up to 50lbs
Food handlers certificate is an asset but not required
Must be eligible for employment in Canada
Must speak english fluently
Interest in the health + wellness community and/or knowledge about Paleo/natural baking (a major plus, but not mandatory!)
Perks
15% discount of all Butternut baked goods
Purchase outside retail goods at costs
Tips shared equally between FOH and BOH teams
Small team environment - we have lots of fun!
A position that can lead to growth within our company
Position
Part-time, 16-34 hrs weekly with option to transition to Full-time role (35-44 hrs weekly) as store operating hours increase during pandemic re-opening plan
Availability: weekends and open availability 2 weeks prior to every major holiday
How to apply
Please send us a copy of your resume and tell us why you would be a great fit for this role a long with your availability to: hello@thebutternut.ca